Shift Coverage Agent
Never play 911 operator again
When a caregiver calls out at 6 AM, our agent is already working: identifying qualified replacements, sending intelligent offers, negotiating times, and filling the shift.
- • Detects call-outs and no-shows automatically
- • Scores candidates on skills, proximity, availability, and reliability
- • Sends offers with accept/decline buttons via app and email
- • Escalates only when the shift can't be filled automatically
Shift Coverage Dashboard
Call-out detected: Maria Santos
Client: Johnson, Margaret • 8:00 AM - 12:00 PM • Personal Care
Agent filling shift — 3 candidates contacted
SR
Sarah Rodriguez
JW
James Wilson
LT
Lisa Thompson
94%
Fill Rate
12 min
Avg Fill Time
47
Filled Today
3
Escalated